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Product

Microsoft 365 Copilot

Enterprise AI assistant embedded across Microsoft 365 applications. 15 million paid seats as of Q2 FY2026, representing 3.3% of the 450 million M365 subscriber base. When employees have access to both Copilot and ChatGPT, 76% choose ChatGPT.

Microsoft 365 Copilot

Enterprise AI assistant embedded across Microsoft 365 applications. 15 million paid seats as of Q2 FY2026, representing 3.3% of the 450 million M365 subscriber base. When employees have access to both Copilot and ChatGPT, 76% choose ChatGPT.

Coverage 1

News Analysis

Microsoft's Copilot Problem Isn't Adoption. It's Coerced Adoption.

When enterprise employees have both tools, 76% choose ChatGPT. But the real lesson isn't that Copilot failed — it's that building AI for everyone is harder than building AI for someone.

· 6 min read
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